i'll tell y'all what. i do not like being told "no." i never have and i suppose i never will. yes, a great deal stems from my inordinate sense of self worth and pride, but sometimes rejection hurts just because it hurts. i mean, if you think about it, rejection can insult anybody. whether you have incredibly low self-esteem or an enormously inflated ego, rejection smarts – and sometimes it can smart big-time.
take telemarketers . . . please. no, bad joke, sorry. anyway, take telemarketers for instance. these poor people get so many rejections they have one of the highest turnover rates in the business world. okay, i know some of you may be thinking, yeah? well good. perhaps you’re justified, but i confess i’ve always been nice to telemarketers because my best friend used to be one, so i always see a human face on the other end of the line. it doesn’t mean i won’t use my call blocker so they can never call again, but hey, i’m nice to them. i tell them right up front, sweetie, i’m not gonna buy anything so you’d best save yourself a lot of time and call someone else who might be interested. most of the time they’re very pleasant about it and some of them have actually been grateful. in fact, i even had one young lady say “thank you for being so nice to me” in a quivering voice. it broke my heart, i kid you not.
i’m the same way with people who approach me in stores. i never say “no” without adding a “thank you” and i’d rather walk on my tongue than be ugly about it. c’mon. these are fellow human beings who deserve to be treated with a little dignity, right? well, you’d think that wouldn’t you?
as y’all know i just started selling avon. well, let me tell you something, with the way some people act you’d think i was peddling dope. today, one woman cringed when i showed her a brochure; yes. she actually cringed like i was trying to hand her a poopy diaper instead of a little avon brochure. i offered another female a brochure and she sneered, “i don’t need any of that.” i swear i thought she was gonna pimp-slap me.
what’s going on here? i’m not even pushy about it. sure, i have an outgoing personality – i like the term gregarious and even consider it a compliment, but i’m not pushy about selling. you say, “no thank you” and i’m outta there. sure the “no” stings a bit (that’s a given when a person’s already feeling vulnerable), but when the “no” is at least civil, it’s much easier to try to not take it personally and go on my merry way. however, you treat me like a walking hemorrhoid and my feelings get hurt.