This one deserves publication because of its absolute generosity:
Hello, I am the owner of Tumblar House. Thank you for the review of The Endless Knot. I apologize for the defective copies. Our supply of books has recently been rebound, and I am willing to replace any defective copies we have sold. I would also like to mention that the second book of the series, The Darkness Did Not, suffers from no such defect. Thanks again.
Now, that is standing by your product. Thank you Mr. Frankini! And while I will probably not send in my defective copy, it makes me more willing to purchase the next book in the series. What a nice man!